The front desk system built for Ghanaian hotels and guesthouses
Take bookings, check guests in, keep every charge on the right folio and see which rooms are clean, all from a browser on any device. Innkeeper replaces the reservations book, the Excel sheet and the housekeeping WhatsApp group.
Reservations and availability at a glance
All hotel plans · add-on availableWalk-ins, phone bookings and online bookings land in one list and one calendar, so two people can never sell the same room. Rate plans, seasons and cancellation policies are applied automatically when you book.
- Calendar and list views of every booking
- Rate plans and seasonal rates, with tiered cancellation fees
- Waitlist for full dates that converts into a booking in one click
- Room packages that bundle the room with meals, spa or activities
Check-in, check-out and folios
All hotel plans · add-on availableCheck a guest in, post the room nights to their folio, add restaurant or minibar charges, take payment and check them out. Extend a stay or record an early departure and the folio follows.
- Printable registration cards with a signature line
- Move or transfer charges between folios
- Receipts and invoices with your logo
- Guests and stay history with preferences and VIP flags
Housekeeping that updates live
All hotel plans · add-on availableRoom status changes appear on every screen as they happen. Housekeepers mark rooms clean from their phone, supervisors inspect, and the front desk sees exactly which rooms are ready to sell.
- Dirty, cleaning, inspected and out-of-order statuses
- Housekeeping tasks assigned to staff, with turnaround reports
- Out-of-order periods tracked, with the room revenue they cost you
Groups, events and venues
Hotel Pro + · add-on availableBlock rooms for a wedding, conference or tour group, book the hall or meeting room alongside, and bill everything to one master account or to each guest.
- Room blocks for groups and events
- Venue and meeting room bookings
- Corporate company accounts with company invoices
Run more than one property
All plansOwners and managers with several properties switch between them from the same login, without signing in again.
Frequently asked questions
Does Innkeeper work for a small guesthouse?
Yes. Innkeeper is built for small and mid-sized properties. The setup wizard gets rooms, rates and taxes in place in minutes, and plans are priced by room count.
Do I need to install anything?
No. Innkeeper runs in the browser on a laptop, tablet or phone. If the internet drops, check-in, check-out and room status keep working and sync when you are back online.
Can guests book on my own website?
Yes. Every property gets its own booking page and an embeddable booking widget for its website, with mobile money and card payments.
Can I print registration cards and invoices?
Yes. Registration cards, folio invoices, receipts and company invoices are generated as PDFs with your logo and colours.
Related features
Mobile Money Payments
MTN MoMo, Telecel Cash and AirtelTigo Money, with statement reconciliation and fee posting.
Direct Bookings
Your own booking page and website widget, with mobile money payment and dynamic pricing.
Accounting & Profitability
Expenses, a hotel-standard P&L, room profitability, cash flow and break-even in one place.
Ready to modernize your property?
Join hospitality businesses across Ghana who have switched to Innkeeper. Start your free 14-day trial today — no credit card required.