When the internet drops, your front desk keeps going
Power cuts and patchy data are part of running a property in Ghana. Innkeeper was designed for it: the front desk keeps working offline and catches up on its own.
What keeps working
All plansCheck-in, check-out, adding charges and payments to folios, and housekeeping room status all work offline. Changes are saved on the device and sent as soon as the connection returns.
- Check-in and check-out
- Folio charges and payments
- Room status and housekeeping updates
Safe syncing
All plansEach change carries a unique key, so a retry never creates a duplicate charge. If someone else changed the same record in the meantime, Innkeeper shows both versions and lets you choose.
- No duplicates on retry
- Conflict resolution screen
- Sync status always visible
Numbered offline receipts
All plansOffline charges and payments are numbered on the device, so managers can check that every one of them arrived.
Frequently asked questions
Do I need to install an app to work offline?
No. Innkeeper runs in the browser and stores offline changes on the device until it can sync.
Does the restaurant POS work offline?
Offline mode currently covers the front desk: check-in, check-out, folios and room status.
Related features
Cash & Loss Control
Cash drawers per shift, voids with reasons, withholding tax certificates and a full audit trail.
Hotel PMS
Reservations, check-in, folios, housekeeping, groups and corporate accounts in one front desk.
Easy to Learn
Guided tours, a training hub, instant search and roles for every member of staff.
Ready to modernize your property?
Join hospitality businesses across Ghana who have switched to Innkeeper. Start your free 14-day trial today — no credit card required.