Take mobile money the way Ghana pays, and reconcile it properly
Guests pay by MTN MoMo, Telecel Cash, AirtelTigo Money or card. Every payment is checked against the amount owed, and gateway statements are matched to your records with the fees posted for you.
All the networks, plus cards
Restaurant Pro · Hotel Pro + · add-on availablePayments go through PawaPay for MTN MoMo, Telecel Cash and AirtelTigo Money, and through Hubtel for card payments on your booking page. The network is detected from the phone number.
- MTN MoMo, Telecel Cash and AirtelTigo Money
- Visa and Mastercard on the booking page
- Refunds to mobile money with manager approval
Payments checked before they count
Restaurant Pro · Hotel Pro + · add-on availableWhen a payment is confirmed, Innkeeper checks the amount actually received against the amount requested before it is applied to the folio.
Statement import and fee posting
All plansUpload the gateway's statement and Innkeeper matches each line to a payment, lists anything that doesn't match, and records the gateway fees as an expense so your profit figures stay right.
- Import gateway statements
- Unmatched lines listed for follow-up
- Gateway fees posted as expenses automatically
Cedis and dollars
Resort Premium · add-on availableQuote and take payment in cedis or US dollars, with folios converted at your exchange rate and both currencies shown on the bill.
Frequently asked questions
Which mobile money networks are supported?
MTN MoMo, Telecel Cash and AirtelTigo Money through PawaPay, and cards through Hubtel on your online booking page.
Can I refund a mobile money payment?
Yes. Refunds to mobile money go back through the gateway after a manager approves them.
How are gateway fees handled?
When you import a gateway statement, the fees are recorded as an expense automatically, so your profit and loss reflects what you actually received.
Guides about this
Guide · 3 min read
How to Get More Direct Bookings for Your Hotel in Ghana
How Ghanaian hotels and guesthouses can win more commission-free direct bookings: your own booking page, mobile money checkout and smart pricing.
Guide · 4 min read
How to Reconcile Mobile Money Payments and MoMo Fees at Your Hotel
A practical routine for matching MoMo, Telecel Cash and AirtelTigo payments to bookings, catching missing money, and recording gateway fees correctly.
Related features
Cash & Loss Control
Cash drawers per shift, voids with reasons, withholding tax certificates and a full audit trail.
Direct Bookings
Your own booking page and website widget, with mobile money payment and dynamic pricing.
Accounting & Profitability
Expenses, a hotel-standard P&L, room profitability, cash flow and break-even in one place.
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